Adelaide Vehicle Centre were looking to streamline their phone system and communications needs.
With multiple sales yards throughout South Australia and a mix of costly legacy Telstra ISDN2 and PABX equipment a more streamline approach was in need.
Deploying yourTelco’s cloud-based phone system which included an inbound call centre to streamline online enquires, improved customer response times and satisfaction and allowing yard sales staff to focus on face to face customers.
Mobility was also a key driver for AVC, with the use of Mobile applications and a cloud phone system sales staff are now able to answer inbound calls no matter where they are located.
With continued growth AVC have the peace of mind knowing that yourTelco’s cloud based phone system will see them well into the future.