Specialist Clinics at Blackwood Hospital required flexibility in the use of multi-tenanted doctors’ rooms, while maintaining privacy for the various practitioners consulting within the practice.
A fast, secure and reliable internet connection was a key requirement, incorporating a business grade Wi-Fi solution, supporting 10 SS ID’s for individual practitioners.
yourTelco produced a whole business solution including a new NEC IP SV9100 phone system; allowing practitioners to hot desk any workstation to securely access individual voicemail and contact lists.
With key drivers being both cost and access to a private 100Mb fibre, the solution incorporated unlimited call plans and flexibility, ensuring all practitioners could maintain their existing phone numbers within the single, integrated platform.
In consultation with key stakeholders, yourTelco designed, built and managed the implementation of a new technology framework. The seamless deployment of the rollout resulted in no disruption to patient care and offered a single point of contact for support.
Training and skill development delivered by yourTelco – in consultation with both staff and practitioners – offered peace of mind and a smooth transition to the system process and its functions.